Help / settings

Security

Security settings available in the current app and guidance for using them safely.

Open “Security” from Settings to review the security options currently available to you. The available items and labels may vary by device, OS, sign-up method, and app version.

Main settings

  • PIN: You may be able to change the PIN or require it at app launch. Do not reuse the PIN for other services or share it with anyone.
  • Biometrics: Supported devices may offer Face ID, Touch ID, or another biometric method. Follow the instructions on your device.
  • Two-factor authentication: If this option is shown, enabling it can reduce the risk of unauthorized access, but it does not guarantee that an account cannot be compromised. Never share a verification code.

Protect wallet information

Anyone who obtains a private key or other wallet secret may be able to move the wallet’s assets.

  • Even if the current app offers a display or export option, use it only when you understand the purpose and destination.
  • Never paste a private key into a message, email, or website form, or send it to another person.
  • Support will never ask you to send a private key, PIN, verification code, or password.
  • For backup or recovery, follow the method currently shown in the app. If anything is unclear, contact support before displaying secret information.

Connecting or importing the wallet into an external wallet may allow that service to control it as well. Confirm that the app is official and review the network and requested action before continuing.