Delete the account

Deleting your account may remove access to account, wallet, and challenge information. Before continuing, read the items to be deleted and the warnings shown in the current version of the app.

Before deleting your account

• Check whether you are involved in an active challenge as a Sponsor or Challenger.
• If the wallet contains assets, contact support before continuing.
• For wallet backup or recovery, follow the instructions currently shown in the app.
• Never give your private key or authentication information to anyone, including someone claiming to be support staff.

If you are unsure how an active challenge or its challenge funds will be handled, contact support before deleting your account.

Delete the account

1. Open Settings and tap “Delete the account”.
2. Read the items to be deleted and the warnings currently shown on screen.
3. Continue with identity verification and account deletion only if you understand and accept the information shown.
4. Confirm on screen that account deletion is complete.

If anything is unclear, do not enter authentication information; contact support first.