Site Privacy Policy

This privacy policy ("this Policy") sets out how Sense It Smart Corporation ("we", "our") handles personal information and user information of visitors to the ESPL official website at espl.jp ("this Site").

Personal information handling in the ESPL app is governed separately by the app privacy policy (Japanese). App users should review that policy in addition to this one.

This Site may collect the following information.

The information we collect is used for the following purposes.

• Providing, displaying, and operating this Site
• Improving this Site (user experience, content, etc.)
• Understanding access patterns and analyzing usage trends
• Preventing, investigating, and responding to unauthorized access and misuse
• Responding to inquiries and confirming identity
• Sending important notices and other necessary communications
• Incident response and security operations
• Complying with applicable laws and guidelines

We will not handle personal information beyond the scope of these purposes.

This Site may use cookies and similar technologies, as well as analytics tools, to improve usability, understand usage, optimize display, and prevent misuse.

You can choose whether to accept cookies through your browser's settings. If you disable cookies, some features of this Site may not work correctly.

Where analytics tools are used, the tools and their providers will be disclosed in this Policy or related notices from time to time. Information collected by those tools is, in principle, handled in a form that does not identify individuals.

When you contact us via the form or by email, the information you provide is used for the following purposes.

• Responding to and handling your inquiry
• Verifying your identity and the content of the inquiry
• Recording and preserving the response history
• Preventing recurrence of similar inquiries and improving our services

Depending on the nature of an inquiry, we may share necessary information with relevant teams within our company or with outsourced service providers (such as operations and maintenance partners), to the extent needed to respond.

Except as required by law or for other legitimate reasons, we will not use personal information provided through inquiries for any purpose other than the above without your consent.

This Site contains links to external sites operated by third parties (App Store, Google Play, social networks, external articles, related services, etc.).

We do not directly control how personal information is handled on linked sites. When you use a linked site, please review that site's privacy policy and terms of use.

If this Site contains embedded content or distribution functionality provided by a third party, cookies and similar information may be used by the provider's own technology.

Except as required by law or for other legitimate reasons, we will not provide personal information we have collected to any third party without your consent.

We may outsource parts of site hosting, content delivery, inquiry handling, and operations and maintenance to external service providers. When doing so, we will exercise the necessary and appropriate supervision over those providers.

We take reasonable safety-management measures to prevent unauthorized access, leakage, tampering, loss, and damage of the personal information and user information we collect. We review the relevant frameworks and measures as needed.

That said, due to the nature of internet communications and systems, we do not fully guarantee their safety.

You, or your authorized representative, may request disclosure, correction, addition, deletion, suspension of use, or suspension of third-party provision of the personal information we hold about you. For these requests, and for any other inquiries about this Policy or how we handle personal information, please contact us through the channels below.

Operator

Sense It Smart Corporation (株式会社センス・イット・スマート)↗

Contact

support@espl.jp

Note: personal-information handling across our company as a whole may also be governed separately by policies published on the operator's site.

We may revise this Policy as needed in response to changes in applicable laws, changes in our services, operational circumstances, and so on. When we make material changes, we will notify users through this Site or other appropriate means.

The revised Policy takes effect from the time it is published on this Site. The last-updated date is shown on this page.