Help / setup

Sign-up and login

Choose a method currently shown on screen to sign up or log in.

Sign-up

1. Tap “Log in / Sign up”.

  1. Choose a sign-up method.
  • Available sign-up methods may vary by app version and device. Choose from the methods currently shown on screen.

◆ Signing up with an email address

2-1. Enter your email address.

2-2. Tap “Continue”.

If an external authentication page appears, verify its URL and content before continuing.

2-3. Follow the instructions on the current screen and in the email sent to your registered address to verify your identity.

If you are asked to compare a number or approve a request, confirm that it belongs to the sign-in you started. Do not forward authentication information to anyone.

◆ Signing up with Google

2-1. Tap “Continue with Google”.

2-2. Tap your account.

2-3. Tap “Next”.

◆ Signing up with an Apple Account

2-1. Tap the “Apple ID” logo.

2-2. Authenticate your Apple ID.

  1. Enter a 6-digit number to create a PIN code. Enter it twice for confirmation.

The PIN is for added security.

You’ll also be asked for the PIN at challenge creation and similar moments — keep it where you won’t forget.

  1. Read the Terms of Use and the Privacy Policy, and if they’re fine, tap “Next”.

  1. If a two-factor authentication (TFA) screen appears, follow the instructions to set it up.

Two-factor authentication adds a verification step that can reduce the risk of unauthorized access, but it does not guarantee that an account cannot be compromised. Never share your password or verification code.

  1. Enter your mobile phone number.

A SMS with a verification code is sent to that number.

  1. Tap “Done”.

  1. A 6-digit verification code arrives by SMS to the number you registered — enter it.

  1. Tap “Next”.

  1. Tap “OK”.

Two-factor authentication (TFA) is now enabled.

  1. Tap “Enable” for biometric authentication.

When you log in to the app, you’ll be asked for biometric authentication. (For this example we set it to Face ID.)

  1. Enter your iPhone passcode.

  1. Tap “OK”.

  1. For push notifications, tap “Allow”.
  • Choose whether to allow push notifications from ESPL.
  • When allowed, notifications appear on your phone’s home screen.

  1. Sign-up is complete.

Health-app linkage (iOS)

If a step-data permission screen appears, review it and continue. If it does not appear, check in the device settings that ESPL can read Steps.

  1. Enable steps in the Health app.

  1. Tap “Allow”.

  1. After setup, check your steps on the challenge screen. New data may take time to appear.

Physical-activity data linkage (Android)

If a physical-activity permission screen appears, review it and continue. If it does not appear, check ESPL’s permissions in the device settings.

  1. Allow access to physical-activity data.

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  1. After setup, check your steps on the challenge screen. New data may take time to appear.

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Health Connect (Android)

Health Connect is optional. Use it only if the option appears in the current ESPL app and your device and OS support it.

  1. Update ESPL to the latest version.
  2. Follow the in-app instructions and select Health Connect.
  3. In Health Connect, allow ESPL to read step data.

Screen names and settings locations vary by device and OS version. If steps do not appear, check the permissions for ESPL and Health Connect, then restart the app or device. See Step counting on Android for more information.

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