Signup & Login

How to sign up and log in to ESPL

For first-time users and returning logins alike

You only sign up once — after that, a login is all you need to use ESPL. This page lays out the overall flow and the points that tend to trip people up.

01 / Overview

First time: sign up. After that: log in.

First time

Sign up → start using right away

Start signup from the app's opening screen. Once it's done, you're automatically logged in and ready to go.

Returning

Log in only

Unless you've logged out, the session is usually kept. If you need to log in again, use the account info you registered with at signup.

02 / Signup

The signup flow

The basic flow from opening the app to starting to use it. The specific choices and input fields may differ across versions — please follow the on-screen guidance first.

  1. Open the app

    Launch the ESPL app you downloaded. You'll see an opening screen where you choose “Sign up” or “Log in”.

  2. Pick a signup method

    Follow the on-screen guidance and pick the method that fits your environment from the options shown.

  3. Enter the required info

    Enter the information shown as required on the screen.

  4. Confirm and finish

    Review the information and notices, then finish signup. Follow any additional verification shown in the app.

03 / Login

Logging in after the first time

The basic flow for returning after a logout or for using the app on a different device.

  1. Open the app

    Launch the app and choose “Log in” on the opening screen.

  2. Log in with your signup info

    Use the same method you selected when signing up and follow the options shown on the screen.

04 / Common Issues

Points people tend to get stuck on

  • I can't finish signup or login

    Check the error shown on the screen and the method you used when signing up.

    If it still does not work, stop repeating the same action and contact support with the displayed error message.

  • I switched to a new device

    Before replacing or resetting the old device, check the current in-app guidance for transfer or backup steps.

    If you cannot confirm the procedure, contact support first. Never send authentication details or private keys to another person.

  • I want to use the same account on multiple devices

    Multi-device behavior on the same account can vary by environment and app version.

    For exact behavior, please confirm on the latest app version or reach out to support.

If that doesn't resolve it, please reach out via the contact form.

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